AI in luxury hotels: where it works and where it is a real risk
Acueducto Studio on where AI improves luxury hospitality and where automation can damage the guest experience.
Watch →Speaking · Podcasts · Articles
Ideas become more useful when they are tested in public. These conversations, interviews, and articles explore digital growth, artificial intelligence, marketing effectiveness, hospitality, and the human realities of leadership.
Digital Travel Summit US at the JW Marriott Orlando Bonnet Creek. A panel on using data and AI to optimize channel investment and create a consistent traveler journey.
Digital Travel Summit →Acueducto Studio on where AI improves luxury hospitality and where automation can damage the guest experience.
Watch →Chief Experience Officer Exchange. A conversation about digital journeys that retain the human component.
View event →Quoted in The Information on informational search traffic and the commercial intent emerging from AI referrals.
Source reference →The Garlic Marketing Show on practical AI adoption and using it to transform marketing.
Watch →The Marketing Expedition, episode 213, on building a data culture and translating insight into action.
Watch →It’s Marketing’s Fault on patience in SEO, omnichannel thinking, authority, and conversion.
Source reference →Digital Velocity, episode 64, on creativity, efficiency, decision speed, and preserving the human component.
Listen →Authority Magazine on allocation, experimentation, alignment, leadership, and sustainable growth.
Read →The Drum on connecting search behavior, customer insight, and a stronger first party data strategy.
Read →Selected appearances from the last five years. More conversations will be added as they are published.
Speaking · Podcasts · Articles
Ideas become more useful when they are tested in public. These conversations, interviews, and articles explore digital growth, artificial intelligence, marketing effectiveness, hospitality, and the human realities of leadership.
Digital Travel Summit US at the JW Marriott Orlando Bonnet Creek. A panel on using data and AI to optimize channel investment and create a consistent traveler journey.
Digital Travel Summit →Acueducto Studio on where AI improves luxury hospitality and where automation can damage the guest experience.
Watch →Chief Experience Officer Exchange. A conversation about digital journeys that retain the human component.
View event →Quoted in The Information on informational search traffic and the commercial intent emerging from AI referrals.
Source reference →The Garlic Marketing Show on practical AI adoption and using it to transform marketing.
Watch →The Marketing Expedition, episode 213, on building a data culture and translating insight into action.
Watch →It’s Marketing’s Fault on patience in SEO, omnichannel thinking, authority, and conversion.
Source reference →Digital Velocity, episode 64, on creativity, efficiency, decision speed, and preserving the human component.
Listen →Authority Magazine on allocation, experimentation, alignment, leadership, and sustainable growth.
Read →The Drum on connecting search behavior, customer insight, and a stronger first party data strategy.
Read →Selected appearances from the last five years. More conversations will be added as they are published.